Workplace Violence Prevention Toolkit

The Registered Practical Nurses Association of Ontario (RPNAO), with support from the Ministry of Health and Long Term Care, is pleased to present 7 self-learning modules on Workplace Violence Prevention.

In 2010 Ontario revised legislation under Bill 168 to specifically strengthen protection against workplace violence and harassment. However, each of us can also make a difference in the workplace. The development of the Workplace Violence Prevention Toolkit was designed to support nurse’s knowledge and confidence in addressing workplace violence and harassment in their workplace.

The self-learning modules were developed in 7 sections to provide flexibility of completion; determine the number of modules that best fits your timeframe and return at any time to complete the series.

Section I Introduction

• Definitions
• Understanding how harassment and bullying occur

Section II Workplace Violence

• Workplace Violence
• Legislation Bill168
• Workplace Violence Risk Assessment

Section III Responding to Harassment, Bullying and Workplace Violence

• Nursing Response to Harassment or Bullying
• Actions for dealing with harassment or bullying
• Immediate
• Long Term
• Options for Actions
• Dealing with Assault at Work
• Actions for dealing with Workplace Violence
• Avoiding and Preventing Workplace Violence
• Warning Signs- how to identify violent Behaviour
• Options for dealing with Violent Behaviour
• Reporting Workplace Violence

Section IV Using Assertive Behaviour

• Understanding the impact of behaviour on harassment, bullying or workplace violence
• Assertion self assessment
• Assertiveness self awareness
• How to improve assertiveness

Section V Power of Teamwork

• Understanding team dynamics

Section VI Leadership

• Leadership Self Assessment
• Developing a Leadership Plan
• Self Reflection
• Are you part of the problem
• Actions for dealing with self identification as a bully
• Are you a bystander

Section VII Conclusion

• Resources
• References